The AI Operating System for restaurants.
DinePilot recovers unhappy guests, surfaces operational intelligence, and unlocks revenue growth — powered by Pilot, your always-on AI restaurant advisor.
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Bella Trattoria · Last 7 days
Reputation overview
Avg rating
4.8
Reviews this week
142
Rating trend
7 daysLatest review
New“The risotto was incredible and our waiter Marco made the evening. We'll definitely be back.”
Sofia R. · Google · 2 minutes ago
Trusted by 2,400+ restaurants worldwide
Everything you need to manage your reputation
One platform for every review, every location, every team.
AI reply drafts
Personalized, on-brand responses to every review in under 30 seconds — approve, edit, or auto-send.
Operational insights
Detect recurring issues across service, food quality, wait times, and cleanliness before they hurt revenue.
Guest recovery
Spot unhappy guests within minutes and trigger recovery workflows that turn 1-stars into return visits.
Real-time alerts
Slack, email, or SMS when a critical review lands or a sentiment trend dips for any location.
All review sources
Google, Yelp, TripAdvisor, OpenTable, and Facebook in one inbox — no more tab-switching.
Reputation analytics
Track rating, response rate, and sentiment by location, shift, or menu item with executive dashboards.
From signup to first reply in 5 minutes
- STEP 01
Connect your platforms
Link Google, Yelp, TripAdvisor and more in under two minutes. We import history automatically.
- STEP 02
AI drafts and prioritizes
Every review is analyzed for sentiment, urgency, and theme. AI prepares the right reply.
- STEP 03
Approve, learn, improve
Send replies in one click and turn recurring issues into operational changes that lift ratings.
The control room for your reputation
Designed for restaurant operators — not data analysts.
Avg rating
4.8
Response rate
98%
New reviews
142
Recovered guests
23
Review volume
Last 7 daysPriority queue
- Cold pasta at dinner serviceHigh
- Slow seating on weekendsMedium
- Missing vegan optionsLow
A weekly briefing your GM will actually read.
DinePilot reads thousands of reviews so your team doesn't have to — then surfaces the three decisions that will move the needle this week.
- Detect operational issues before they go viral
- Track sentiment by shift, menu item and location
- Get a Monday email with the week's top actions
Service speed dropped 14% on Fridays
Across 3 locations, guests mention wait times after 7pm. Recommend adding one server on Friday dinner.
New brunch menu lifted ratings by 0.4★
Mentions of the truffle eggs are up 240% since launch. Consider featuring it on Google.
3 unhappy guests not yet recovered
AI drafted personal apologies and offered a complimentary visit. Review and send to recover them.
Simple pricing that scales with you
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Starter
For single-location restaurants getting started.
- Up to 100 reviews / month
- Google & Yelp integration
- AI reply drafts
- Email alerts
- Executive insights
- Multi-location analytics
Growth
For growing restaurants and small groups.
- Unlimited reviews
- All review sources
- AI reply drafts + auto-send
- Slack, SMS & email alerts
- Executive insights (weekly)
- Multi-location analytics
Premium
For restaurant groups and franchises.
- Everything in Growth
- Multi-location analytics
- Custom AI tone & training
- Dedicated success manager
- API & SSO
- 99.9% SLA